01
Can I get support to talk to someone?
You are struggling with your mental health and want to understand what support is available or who you can speak to.
VCCVeteran Coordination CentreFind out where you standIndependent, Australia-wide veteran coordination
Find out where you stand.
If you are a veteran and you are not sure what support is available, who to speak to or what to do next, start with VCC.
Tell us what you are trying to sort out. We will help you understand the options and identify a practical next step.
We help veterans understand where they stand.
Our service • Your futureWHERE TO START
The system expects you to know what you need. We don’t.
Many veterans are not looking for a big program. They are trying to solve one real problem: treatment, paperwork, an appointment, a confusing answer or support they have only just heard about.
VCC starts with the situation in front of you, not with a system label. From there, we help work out what may be relevant and who is best placed to help.
02
Could physiotherapy be funded?
You have an injury or ongoing condition and want to understand the practical support around it.
03
Is weight-management support available?
You have heard support may exist, but you do not know the criteria, provider or pathway.
04
I have been sent in circles. What now?
You have received conflicting information from different people, Facebook groups or social media and still do not have a clear answer or next step.
THE VCC DIFFERENCE
Support does not always begin with a claim.
Sometimes it begins with a painful knee, an eye test, a mental health concern, weight-management support or a letter that makes no sense.
VCC is a coordination centre: a calm, central place to ask the question, understand the options and work out what comes next. The first step is clarity, not a sales pitch.
One conversation. A clearer picture. The right next step.
THE FIRST CONVERSATION
A simple process, built around your situation.
You only need to take the next useful step. We will explain the path before asking you to move forward.
Tell us what is going on
Start in your own words. You do not need the right terminology, a diagnosis or a folder of documents.
We clarify what matters now
We listen for the immediate problem, what you have already tried and what a useful outcome would look like.
Leave with a clear next step
We help make sense of the likely pathway. If VCC is not the right place, we will say so and point you in the right direction.
START HERE
You do not have to understand the system before you contact us.
Tell us what made you reach out and what you are trying to sort out. We will listen first, then help you identify the best next step.
Email VCCPlease do not attach medical records, claim numbers or sensitive documents at this stage.